Continental US Shipping, Taxes, Duty

The information on this page applies if your shipping address is in the continental U.S.

Continental U.S.

The continental U.S. is the first forty-eight states and the District of Columbia. The following are not part of the continental U.S.: Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and all U.S. military addresses.

Full-sized Table Shipping

Full-sized tables, i.e., full-sized table tennis tables, conversion tops, pool tables, and game tables (including foosball, rod hockey, air hockey, and basketball arcade), are sent by freight. See Table Shipping and Delivery for important information on shipping fees and accepting delivery.

Newgy Robot

We ship Newgy Robots only in Canada. For shipping outside of Canada please visit newgy.com

Shipping for Other Items

For other items, shipping via UPS Ground is free. For shipping time, see UPS Ground Shipping Time below.

We can also ship via UPS Expedited (two business days) or UPS Express Saver (one business day). Except for robots, shipping via UPS Expedited is $15. For robots and for UPS Express Saver, we will contact you with a shipping quote and get your approval before we process your order. If you wish, you may enter a “Maximum acceptable fee” when checking out. If you do this, we will only contact you to get your approval if the fee will be more than your maximum.

For some items, shipping to some locations may require an additional fee. Also, some locations require an Extended Area Surcharge. If so, we will contact you before we process your order so that you may approve the additional fee.

See Order Processing Time and Tracking Info for when we will ship your order.

Items That Must Be Sent via UPS Ground

All floor-standing midi/mini tables and many glues, cleaners, blade varnishes, and rubber removers cannot be shipped via air, i.e., must be shipped via UPS Ground. Please check the description of the particular glue/cleaner/varnish/rubber remover that you are interested in to see if it can be shipped via air. Note that we can only use one shipping method for your entire order, i.e., we can't send some items via ground and some via air. If you wish to do the latter, please place two orders.

PO Boxes

UPS does not deliver to PO Boxes. You must give a shipping address that is not a PO Box.

COD

No COD orders.

Sales Tax

We do not collect any sales tax.

Duty

You do not have to pay any duty or import tax.

UPS Ground Shipping Time

To determine shipping time for UPS Ground, please use the UPS Time and Cost Calculator. In the “Ship From” fields, enter “Laval” for the city and “H7P 5P9” for the postal code. Fill in your “Ship To” info. Select the appropriate “Destination Type”. For “Shipment Date”, enter the date that we will ship your order (see Order Processing Time and Tracking Info). Enter anything for the customs value and weight (since you are only calculating time, not cost). Select “Time-In-Transit Only” and click the “Next” button. Your package will arrive by the date shown where it says “UPS Standard Guaranteed by:”.