Onix Pickleball Warranty
All Onix Pickleball paddles are backed by a limited manufacturer warranty that covers manufacturer defects and workmanship in the paddles for a specified time period, the timeframe of which is specified below. The warranty does not cover modifications from its original design, normal wear and tear, alterations to the grip, damage caused by abuse, weather-related damages, as well as fading, small indentations (less than an inch in diameter), or scratches on the paddle surface. The warranty is not transferable, and does not cover any display or demo paddles. Warranties cover repair or replacement of the warranted product to the original purchaser only.
Recruit Series paddles
All Recruit paddles (Recruit Starter Set, Recruit 1.0, Recruit 2.0) are covered 90 days from the point of purchase.
All other paddles
All other paddles that are not a part of the Recruit Series are covered by a one year manufacturer warranty from the point of purchase.
Due to the violent nature of the sport of pickleball, pickleball balls are not covered under a product warranty.
ONIX accessory items are covered by a 90-day limited warranty for defects against workmanship and defects from the original date of purchase (must have a copy of original receipt).
Normal wear and tear, damage caused by abuse, negligence or user modification, and the natural breakdown or fading of graphics over extended use are not covered.
This warranty is available for ONIX Pickleball paddles, balls & accessories in the United States and Canada. ONIX Pickleball holds the sole discretion to determine whether a damaged paddle or other product is covered under our limited warranty. ONIX Pickleball has the sole discretion to determine whether to replace or repair a paddle or other item covered under our limited warranty.